About Us

 

Welcome to Jeloos

Jeloos is an independent online retail store offering water bottles, tumblers, travel mugs, bags, drinkware accessories.

Our online collection features water bottles, tumblers, travel mugs, bags, drinkware accessories, providing practical options for hydration, coffee and tea, everyday carrying, and convenient use at home, work, school, and on the go. We aim to provide customers with a straightforward online shopping experience, clear product information, secure checkout, transparent store policies, and responsive customer support.

Our Collection

Jeloos offers water bottles, tumblers, travel mugs, bags, drinkware accessories.

Hydration: Our Hydration collection includes water bottles and tumblers in a variety of styles and sizes.

Coffee & Tea: Our Coffee & Tea collection includes travel mugs designed for everyday use.

Bags: Our Bags collection includes totes, crossbody bags, and carry-all styles.

Accessories: Our Accessories collection includes lids, straws, and other drinkware accessories.

Kids' Products: Our Kids' Products collection includes selected drinkware and everyday products designed for children.

Bundles: Our Bundles collection includes selected product combinations.

Product selection, colors, sizes, and availability may vary over time as our online collection is updated.

Customer Support

A positive shopping experience extends beyond the products themselves.

Our customer support team is available to assist with questions about products, orders, payments, shipping, returns, and refunds.

Whether you need additional product information or assistance with an existing order, we are committed to providing clear and timely support throughout your shopping experience.

Customer inquiries are typically answered within 1–2 business days.

Our Commitment

At Jeloos, we aim to create a simple and reliable online shopping experience.

We are committed to providing:

  • Clear product descriptions and images

  • Transparent shipping and return policies

  • Secure payment options

  • Helpful customer support

We continuously improve our collections and services to make online shopping easier and more convenient for our customers.

Contact Information

Store Name: Jeloos

Business Address:

77 Fair Oaks Ln
Atherton, CA 94027
United States

Email:

hello@jeloos.com

Phone:

+1 650-629-8473

Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM PT
Sunday and U.S. Public Holidays: Closed